Chatbot … Transforming customer experience

Chatbot is AI-based conversation agents and used in customer-engagement scenarios. They are designed to simulate human interactions and provide immediate, personalized responses 24*7. This eliminates delays and errors in customer support, particularly for handling customer complaints. The real credit for bringing chatbots further into the spotlight goes to Facebook Messenger, due to the fact that Facebook made it possible to integrate chatbots

Read More »

Social media is an essential piece of your business marketing strategy. Here are some tips